Are your products baby-safe?
Yes. NewB pieces are thoughtfully made using premium, baby-safe materials designed to be gentle on delicate skin.
Can I personalize a gift box?
Absolutely. Use our Custom Gift Box builder to choose a box, add favorites, and personalize with a name and gift message.
How long does shipping take?
Standard delivery usually takes 3–5 business days, depending on your location. Made-to-order pieces are typically dispatched within 5–10 business days after order confirmation. Personalized or custom orders may need additional time. Delivery charges are based on your location and order size—the exact fee is shown in your cart and at checkout before payment.
Do you accept returns?
Unused eligible items may be returned if requested within 3 days of delivery. Personalized pieces are generally final sale unless defective. Approved refunds usually process in 7–15 business days. See our Refund & Cancellation page for full details.
How can I contact NewB?
Reach us by email at newbabyessentials@gmail.com, by phone / WhatsApp at +91 79091 11033, via the Contact page, or WhatsApp chat on the site. We're happy to help.